Dear Valued Partner
As the world continues to steer through the disruption of COVID-19, I wanted to reach out to you to make sure you knew that at Axiz we remain committed to servicing and supporting your business throughout this uncertainty. Given the mutual dependence our organisations have, I wanted to highlight some of the steps Axiz is undertaking to address the circumstances. We are closely monitoring developments relating to the global COVID-19 pandemic and implemented several best practices at all of our sites across Southern Africa.
Axiz remains open for business and operational. We have seen disruptions to the supply chain, but these vary by vendor and even by product line. We are working with all our vendors to limit the impact on our channel where possible. We are actively promoting the use of digital technologies for ongoing engagement and collaboration with your business. Please continue engaging with your account managers and our product teams for all your business requirements. Should there be anything we can assist with to limit the impact on projects or your customers, please reach out to the teams, the executives or me directly. We acknowledge that business unusual is now the new normal.
We have been actively working to protect the well-being and safety of our employees. These include extended and flexible remote working arrangements for employees, the suspension of all business-related travel, non-essential face-to-face engagements, meetings and events. Where remote work is not possible, arrangements are in place to ensure a safe environment for our employees, including encouraging social distancing, and other hygiene best practises.
We realise that your organisation may have implemented comparable responses to COVID-19. Axiz will ensure that we respect and accommodate any policy changes you have implemented in your organisations. Our office workers, warehousing and logistics operations remain fully operational and alternative business continuity plans are in place should the need arise.
Axiz values our continued partnership with you and together we overcome the impact of this pandemic. I want to assure you that we remain focused on delivering uninterrupted service to you while ensuring the well-being of our teams across the continent.
Thank you as always for the partnership.
Chief Executive Officer
Axiz Group of Companies